Technical Support

The below support can now be accessed through the Film Audience Network’s Advice and Expertise Scheme.

Request a visit from one of our Technical Advisors who can bespoke advice and assistance for independent exhibitors of all shapes and sizes across the UK. A technical expert will visit your venue and give you the tailored advice you need, with recommendations you can apply instantly.

Ewan Dunford - From the series 'The Projectionists' by Richard Nicholson. Copyright © Richard Nicholson, 2016.
  • Need advice about making the best value choices when it comes to upgrading any element of your equipment? Sound, projection, internet, servers?
  • Would you like to be able to show more Event Cinema but aren’t sure how it’ll go on the night?
  • Would you like to host outdoor screenings this summer but want to get the right kit?
  • Would a second screen make your venue more profitable and diverse but you don’t know how it’ll work in your space?
  • Would you like to show local archive material but need advice on creating a DCP?

We have the expertise of  Technical Ambassadors, highly skilled and experienced projectionists, technicians and engineers based in the South West to help assist with your non-emergency technical issue.

The South West region is covered by 2 highly experienced and skilled Technical Ambassadors:

Ewan Dunford is Technical Resources Manager at Watershed with over 10 years experience in the field. With such a wealth of knowledge, he strives to effectively train and disseminate his knowledge in a constructive and concise manner on a level that is accessible to everyone.

Simon Nicholls is Chief Projectionist at the Courtyard Theatre, Hereford, having previously worked at Gloucester Guildhall and Borderlines Film Festival. With his varied experience, he aims to promote the essence of high quality presentation skills and pass these on to a new generation of film technicians.


A half-day (3hr) session is £125+VAT . Up to 10 individuals can attend the training and organisations can group together if requiring assistance for a similar issue.

A limited number of bursaries are available for organisations who would otherwise be unable to benefit from this service.

Film Hub SW can also help with additional support so do please get in touch with us via

You can access this support through the Film Audience Network’s Advice and Expertise Scheme


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