To avoid disappointment we recommend you book tickets for Undershed in advance online, in person at Watershed Box Office, or by calling the team on 0117 927 5100.

Your ticket gives you access for 60 minutes, so take your time exploring the artworks.

Unless otherwise stated the cost of a ticket to Undershed is as follows:

Mon - Fri before 16:00

£8.50 full / £5.00 concessions, 24 or under, disabled people and wheelchair users (plus 12% booking fee*)

Mon - Fri after 16:00 and weekends

£11.00 full / £8.50 concessions / £5.00 24 or under, disabled people and wheelchair users(plus 12% booking fee*)

*Booking fee applies to online and phone bookings only

Ticket offers and Group bookings

Ticket offer: Buy a ticket for Collection 1 and Collection 2 and get 20% off. Offer is applied automatically when you book both Collections at the same time online.

Group booking: Buy six or more tickets for a slot and get 20% off. To book this discount please contact Box Office in person or call 0117 927 5100.

Private booking: Book an entire slot for you and up to 11 other people for £100. To book a private slot please contact Box Office in person or call 0117 927 5100.

Concessions

Concessions apply to Full Time Students, Job Seekers Allowance and Employment Support Allowance, 66+ who have retired, Equity and BECTU members and disabled people. Disabled people and wheelchair users can come to any slot on any day for £5.00.

Where applicable please produce proof of eligibility when collecting a ticket.

You can find out more information about Access at Undershed here. If we can do anything to make your visit to Undershed easier, please get in touch with us - just email communications@watershed.co.uk and we'll be happy to help.

You can visit Undershed from 14:00 - 20:30 from Monday to Friday, 11:15 - 21:00 on Saturday, and 10:00 - 19:45 on Sunday. There are timed slots you can choose from throughout the day and we recommend you book in advance to avoid disappointment. To avoid any surprises, check the programme details in advance to view the specific schedule of the exhibition or event that you're interested in visiting.

Some of artworks have access requirements. You can find out more information about them on our Access at Undershed page. If we can do anything to make your visit to Undershed easier, please get in touch with us - just email communications@watershed.co.uk and we'll be happy to help.

Your ticket gives you access for 60 minutes. This gives you plenty of time to experience all the artworks in the Collection.

Yes, in the welcome area of the Undershed there are spaces to leave your belongings while you are inside the exhibition. A Gallery Assistant will be in this area at all times.

No - but the Café & Bar is on the first floor for refreshments before and after your visit to Undershed.

Yes - but please refrain from taking or sharing images of people without permission whilst they are participating in the work.

Any technological hardware that you use as part of the artworks will be cleaned by the Gallery Assistants on a regular basis. VR headsets, in particular, will be cleaned between participants. 

Sing The Body Electric is suitable for children aged 12 and over.

Yes. You are welcome to use any of the toilet facilities in Watershed then come back into the space.

Yes, we welcome resting at any point while you’re in Undershed. There is seating in both the welcome area and in the exhibition space. There are also yoga mats and blankets should you need to lie down at any point - and please speak to the Gallery Assistants if so.

If you are more than 20 minutes late, you will not be allowed into the exhibition. So please arrive just before the time stated on your ticket.

Don't worry, if the artworks use unfamiliar technologies, the Gallery Assistants will always be there to help you work out what to do.

The duration of each piece varies, and you don't have to stay for the full time. Your ticket allows you access for 60 minutes, which is more than enough time to experience every artwork in the Collection, so there's no need to rush. You can return to an artwork if you like, and you don't need to experience them in a particular order.

There is a capacity of 10 for each bookable slot. If you prefer a quieter slot, we have introduced Relaxed Visits and Masked and Socially Distanced Visits, which both have reduced capacities.

We are currently evolving the Undershed model. We are likely to produce two themed and curated shows a year, plus a series of takeovers and showcases. We will issue a formal call for ideas based around our themes twice a year - look out for the first of these in early 2025. If you would like the Undershed curatorial team to consider your work outside of these themes, please fill out this form.

Sing the Body Electric is not suitable for children under 12 and some of the artwork would be difficult to experience whilst looking after a baby by yourself. 

We are organising specific, reduced capacity slots designed for people to come with babies and a companion so each can take turns to go into the exhibition. These will be 2 for the price of 1 tickets and we are hoping to have these confirmed as soon as possible. If you you would like to be notified when these are ready to book please drop us an email with your contact details and we will let you know when they are on sale.

Yes you can - please check the Calendar to find one our Relaxed Visit slots. To be kept informed about Relaxed slots and other accessible events please sign up to our Accessible Mailing List. You can also let us know about your access requirements by signing up to our Access Register.

What to expect during a Relaxed Visit to Undershed:

• Maximum of 6 people in the space so you can spend longer with each of the artworks 
• Gallery Assistants will have more time to spend with you if you need them and explain what to expect so you can choose which if the artworks you are comfortable to try.
• More seating options for you to rest and relax.
• The welcome space is a quiet space where you can chill out if you need it.

Yes you can - please check the Calendar to find one our Masked and Socially Distanced slots. To be kept informed about Masked and Socially Distanced slots and other accessible events please sign up to our Accessible Mailing List. You can also let us know about your access requirements by signing up to our Access Register.

What to expect during a Masked and Socially Distanced Visit? (MSD):

• Maximum of 4 visitors in the space.
• Our Gallery Assistants will also be wearing masks.
• Gallery Assistants will have more time to spend with you if you need them and explain what to expect so you can choose which if the artworks you are comfortable to try.
• More seating options will available for you to rest and relax.
• These events are open to everyone, but are part of our offer for audiences and customers who would rather they had more space and less people in the exhibition.
• For this reason mask wearing is mandatory throughout your visit if you're not exempt.

Yes there is - you can listen to Amy Rose, Curator of Undershed, talk about Collection 1 here. You just need your phone and some headphones.

Undershed is new space for us and we're excited to welcome you to it. We know there will be things we can improve on and adapt. Please send us your thoughts and any outstanding questions you have - email us on communications@watershed.co.uk or have a chat with one of our Gallery Assistants.