Access at Undershed

We want to be as welcoming, inclusive and accessible as we can be at Undershed. Here you can find information about visiting Undershed and the FRAMEWORK: Pulse of the Earth expereince. 

Visiting Undershed

Watershed's main entrance (which leads to Undershed's entrance, just to the right of the Box Office desk) is on the ground floor and accessible via ramped, electronically assisted entrance door.

The entrance to Undershed is ramped and you enter the exhibition space through a curtain. We have worked with access consultants to ensure environmental elements like signage, manoeuvrability and lighting are appropriate for visitors with access needs.

There is seating available - a sofa in the welcome area, and seating in the main exhibition space.

Visitors are welcome to take a break at any time. You can go back to the welcome area and return to the exhibition. The Undershed Gallery Assistants (GAs) are always available in both areas if you want to chat about your experience, discuss the artworks or ask questions.

You are welcome to use any of the toilet facilities in Watershed then come back into the space. Visit Watershed's Access page for information about toilets.

As the audio in this experience is music, there is no audio description for blind or partially sighted visitors or descriptive subtitles and this installation is primarily visual. 

This experience is suitable for all ages, but parental guidance is advised. Please be aware that the artwork contains flashing images, which may not be safe for individuals with photosensitive epilepsy.

We have programmed Relaxed and Masked and Socially Distanced Undershed visits. You can find out more about them below.

Relaxed Visits

Please check the Calendar to find one our Relaxed or Masked and Socially Distanced Visit slots. To be kept informed about these slots and other accessible events please sign up to our Accessible Mailing List. You can also let us know about your access requirements by signing up to our Access Register.

What to expect during a Relaxed Visit to Undershed:

• Maximum of 9 people in the space so you can spend longer with the artwork.
• Gallery Assistants will have more time to spend with you if you need them and explain what to expect so you can choose which if the artworks you are comfortable to try.
• More seating options for you to rest and relax.
• The welcome space is a quiet space where you can chill out if you need it.

Masked and Socially Distanced Visits

What to expect during a Masked and Socially Distanced Visit (MSD):

• Maximum of 4 visitors in the space.
• Our Gallery Assistants will also be wearing masks.
• Gallery Assistants will have more time to spend with you if you need them and explain what to expect so you can choose which if the artworks you are comfortable to try.
• More seating options will available for you to rest and relax.
• These events are open to everyone, but are part of our offer for audiences and customers who would rather they had more space and less people in the exhibition.
• For this reason mask wearing is mandatory throughout your visit if you're not exempt. 

Gallery Babies Visits

These sessions are designed for parents or carers with babies (12 months and under). You are welcome to bring your buggy into the space, as there will be no designated buggy parking. 

You can visit at the following times:

• Mon 12:00: 5 May,  26 May, 16 Jun, 7 Jul
• Thu 12:00: 15 May, 5 Jun, 26 Jun
• Sat 10:30: 24 May, 14 Jun, 5 Jul

These events offer a quieter, more relaxed atmosphere with fewer visitors, allowing you to explore the artwork with your baby.

More information and feedback

If you have any feedback or require any support to visit Undershed, please contact us. Email communications@watershed.co.uk or phone Box Office on 0117 927 5100 and one of the team will be able to help.

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