Access at Undershed

We want to be as welcoming, inclusive and accessible as we can be at Undershed. Here you can find information about visiting Undershed and the FRAMERATE: Pulse of the Earth experience. 

This experience is suitable for all ages, but parental guidance is advised. Please be aware that the artwork contains flashing images, which may affect individuals with photosensitive epilepsy.

Visiting Undershed

Watershed's main entrance (which leads to Undershed's entrance, just to the right of the Box Office desk) is on the ground floor and accessible via ramped, electronically assisted entrance door.

The entrance to Undershed is ramped and you enter the exhibition space through a curtain. We have worked with access consultants to ensure environmental elements like signage, manoeuvrability and lighting are appropriate for visitors with access needs.

There is seating available - a sofa in the welcome area, and seating in the main exhibition space.

Visitors are welcome to take a break at any time. You can go back to the welcome area and then return to the exhibition. Undershed Gallery Assistants (GAs) are always available in both areas if you want to chat about your experience.

You are welcome to use any of the toilet facilities in Watershed then come back into the space. Visit Watershed's Access page for information about toilets.

We’ve designed the installation to be as accessible as possible for wheelchair users. For those who are deaf or hard of hearing, there is a written description of the soundscape. We have programmed Relaxed and Masked and Socially Distanced Undershed visits. You can find out more about them below. Please note if you book for one of these sessions please arrive at your session’s start time as these are all one hour sessions with reduced capacity.

Relaxed Visits

You can visit at the following times:

• 12:00: Tue 13 May, Tue 3 June, Tue 24 June
• 18:00: Thu 22 May, Thu 12 June, Thu 3 July
• 10:30: Sat 10 May, Sat 31 May, Sat 21 June, Sat 12 July

To keep up to date about Watershed's accessible events please sign up to our Accessible Mailing List. You can also let us know about your access requirements by signing up to our Access Register.

What to expect during a Relaxed Visit to Undershed:

• Maximum of 9 people in the space so you can spend longer with the artwork.
• Gallery Assistants will have more time to spend with you if you need them and explain what to expect.
• More seating options for you to rest and relax.
• The welcome space is a quiet space where you can chill out if you need it.
• These sessions are one hour long, please arrive at your session's start time.

Masked and Socially Distanced Visits

You can visit at the following times:

• 12:00: Wed 21 May, Wed 11 June, Wed 2 July
• 12:00: Thu8 May, Thu 29 May, Thu 19 Jun, Thu 10 July
• 16:00: Sun 4 May, Sun 18 May, Sun 8 June, Sun 29 June

What to expect during a Masked and Socially Distanced Visit (MSD):

• Maximum of 4 visitors in the space.
• Gallery Assistants will also be wearing masks.
• Gallery Assistants will have more time to spend with you if you need them and explain what to expect.
• More seating options will available for you to rest and relax.
• These events are open to everyone, but are part of our offer for audiences and customers who would rather they had more space and less people in the exhibition. For this reason mask wearing is mandatory throughout your visit if you're not exempt.
• These sessions are one hour long, please arrive at your session's start time.

Gallery Babies Visits

These sessions are designed for parents or carers with babies (12 months and under). You are welcome to bring your buggy into the space, as there will be no designated buggy parking. 

You can visit at the following times:

• 12:00: Mon 5 May,  Mon 26 May,  Mon 16 June, Mon 7 July
• 12:00: Thu 15 May, Thu 5 June, Thu 26 June
• 10:30: Sat 24 May, Sat 14 June, Sat 5 July

These events offer a quieter, more relaxed atmosphere with fewer visitors, allowing you to explore the artwork with your baby. These sessions are one hour long, please arrive at your session's start time.

More information and feedback

If you have any feedback or require any support to visit Undershed, please contact us. Email communications@watershed.co.uk or phone Box Office on 0117 927 5100 and one of the team will be able to help.

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